Iberdrola letter to customers about new Smart Meters

Iberdrola letter to customers about new Smart Meters

By on Nov 1, 2014 in Iberdrola | 2 comments

IMG_0234IBERDROLA ARE writing to inform their customers that they are currently replacing electricity meters with smart meters. This is part of a ministerial order to replace  the traditional electric meters with state of the art electricity measuring equipment.

Properties on a low tariff, such as 3.3 kW or 3.45 kW or lower, may experience power cuts after the smart meter is fitted due to overloading the ICP, that means tripping out when too many electrical appliances are switch on at the same time. In some cases this involves a trip to the meter cupboard to reset the power control switch (ICP).  A smart meter limits the consumer to the amount on their contract. This amount is stated on your electricity bill. Check yours to see the amount is sufficient.

Properties with illegal upgrades will be reduced back to their original state once a smart meter is fitted. An illegal upgrade is one where a boletin was not issued by the installer, and a new contract was never arranged with Iberdrola.

Contact us if you need to upgrade your power supply.



  1. Is it true that Iberdrola are insisting that its customers in Javea pay for the cost of the electrical supply being bought to the house by an underground cable instead of it’s current overhead route?
    If so, is it legal?
    Hope you can help
    Jim Rodgers

    Jim Rodgers

    November 5, 2014

    • As an ex-pat I see where you are coming from with this question. Spain is unlike the UK, where the electricity board is responsible for the entire distribution network. There are many instances here, though not in every case, where the end user, or users, have to pay for upgrading the distribution network. Consult a solicitor that specializes in dealing with utility companies.

      Tony Poole

      November 5, 2014

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