Iberdrola

Do you have a billing issue?

Do you have a billing issue?

By on Jun 26, 2013 in Iberdrola | 2 comments

IF YOU have a billing issue and need assistance, Sparks can help. We can act on your behalf with Iberdrola. Estimated bills are the biggest problem. Smart Meters will eventually put an end to estimated bills but for now they continue to be problematic. We are happy to offer free advise, however, it may be necessary to visit the property in order to carry out an...

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Frequently asked questions – what is an ICP?

Frequently asked questions – what is an ICP?

By on Jun 10, 2013 in Iberdrola | 5 comments

WHAT IS an ICP? An ICP is a kill switch for controlling your electricity supply, also known as an Interrupter Control de Potencia or Power Control Switch (PCS). The ICP limits the amount of electricity available to the user to the amount stated on the electricity contract, the contracted power supply. What is my contracted power supply? This is the amount of...

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Getting cut off is worse than a trip to the dentist

Getting cut off is worse than a trip to the dentist

By on Mar 7, 2012 in Iberdrola | 7 comments

THE CONSEQUENCES of not paying your electricity bill can be more painful than root canal work by Marathon Man’s Dr. Christian Szell. Maybe you forgot to pay, maybe the bank screwed up, or perhaps you haven’t got a clue why you have been cut off.  It’s no safe bet to blame the bank, even if it is their fault. If Iberdrola don’t receive their wonga they are...

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Iberdrola penalise customers without notice for not having an ICP

Iberdrola penalise customers without notice for not having an ICP

By on Jan 31, 2012 in Iberdrola | 3 comments

IBERDROLA HAVE increased some of their customer’s bills without prior notification. Check your electricity bill to see if “Recargo en Potencia por falta de ICP” has been added to the Energia box. It means because an ICP (Power Control Switch) has not been fitted a penalty is being charged to the account. This shows up on the bill as an additional amount added to the...

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